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Lockwood Design & Construction Co.
An Emphasis on Ethics and Reliability

By Jim Tomey

If a company's goal is to develop a reputation as reliable and ethical, the management team and employees must embrace those qualities. At Lockwood Design & Construction Co. of Milton, they do.

As highly regarded as those qualities are, in today's market it takes more. For Lockwood, "more" means "diversity." They provide, through various services, many reasons for a future homeowner to look their way. Some call it a one-stop design and construction company- and for a very good reason.  

Although they work with area architects, 85 to 99 percent of the homes they build are designed in-house on state-of-the-art Computer Aided Drafting and Design Software. They can furnish their clients with three-dimensional, computer-generated floor plans and provide a virtual three-dimensional walk through the structure's  interior- an exclusive that customers really appreciate.

While most of the homes they build are primary residence, about a quarter are second/beach homes; mix in commercial buildings and renovations, and Lockwood Design & Construction Co. has a wide range of expertise.

The company has a 17,000-square-foot shop where large portions of a project can be constructed, then transported to the site. This saves time and money, and results in a superior product, and makes some difficult parts of the construction far more manageable.

Homeowners often come to Lockwood with problems that usually aren't addressed by most builders. The Milton firm offers storage facilities and even rental housing, the latter much appreciated if a family has recently sold their home and must relocate until the new home is built.

That's Lockwood Design & Construction Co. at a glance. But this many-faceted Sussex County company didn't happen overnight.

In 1972 Don H. started the business by commercially designing buildings. A year later the company began constructing the buildings it designed. Don A., the oldest Lockwood son, seemed destined to be part of the building trades when, at eight, he helped the cleanup crew. He gradually worked into other areas, such as framing, trimming and masonry, until he had a well-rounded education in the fine art of building. His formal education includes a degree from the University of Delaware. In 1993, he became general manager.


Darin Lockwood, an Embry-Riddle graduate, used his computer and drafting skills to form Meridian Engineering, a division that provides engineering services for the Lockwood building teams.

The Lockwood family is evident in other areas, too. Kerry, Don A.'s wife, an accounting graduate of the University of Delaware, is the business manager. She brought a solid knowledge of real estate and accounting to the company. Rebecca, Darin's wife, is a graduate of Wilmington College, and manages the office. Founder Don H. Lockwood manages many of the company's remodeling and special projects.

"All employees are like part of the family," Don A. Lockwood adds, with more than a hint of pride. They, along with the Lockwood family, are the spark that brings special meaning to the high standards of ethics and reliability.

The standards are why many parts of the building process are done in-house, Don A. says. "It gives us more control in scheduling and quality control," he says, and allows the company to handle projects from start to finish, including customer tile and hardwood flooring, kitchens, and other elements. Their subcontractors are chosen with extra care, and have built a long-term relationship; they're an extension of the Lockwood company family.

"Custom home" means many different things to different people, and Lockwood's showroom contains samples of the latest advances in today's home building. It's a large, comfortable place where homeowners can consult with the experts, confident that their dreams will come true, whether that dream is enjoying an airy beach home or playing in an indoor squash court…at home.

But ultimately, people, Don A. says, are they key to a successfully completed custom home. Customer satisfaction is highest on his agenda, and Lockwood Design & Construction Co. maintains a flexible attitude toward owner's changes. Post-construction services are a must, and the firm quickly attends to any warranted item.

Excerpts from the Cape Gazette news article:

Lockwood Design of Milton Builds on Solid Foundation
By Rosanne Pack

          A construction company that can literally take a house from a hole in the ground to a picture-book home, Lockwood Design & Construction Co. is building on a reputation as a family-owned business that treats customers as if they are a branch on the family tree.

“Word of mouth is the best advertising we can get”, said Don A. Lockwood.  “If you treat them right, people find that you are not taking advantage of them.  We are committed to good quality work and getting things done on schedule.  That’s pretty much our philosophy: honesty, integrity and quality in all that we do.” 

Lockwood Design works with homeowners who use architects; however, most of the homes that they build are designed in-house. The Lockwood brothers like covering as much if the construction process as possible. 

“We started Meridian (engineering) and Pinnacle (excavation) when developers were coming to us, relating problems with one phase of the construction process being held up by another,” Darin Lockwood said.  “Our main focus with the two divisions is to give the same service to the home builder that we always did with Lockwood Design”

Both Don and Darin Lockwood point out that providing ground to roof service saves time, which saves homeowners money. 

Lockwood builds homes and performs construction projects throughout Sussex County.  They build homes for the first-home builders and the ones moving up into larger, grander quarters.  Their homes can range in price from $80,000 to over 1 million dollars. 

The Style and quality of a Lockwood home recently earned the company a cover shot and multi-page layout in the Delaware edition of Architect/Builder Magazine.   (see above article) 

 

Excerpts from the Cape gazette article:

Lockwood Design growing along with the rest of Sussex County
By Dennis Forney

     “As a family, we share the same values”, said Don A. Lockwood, “We have very complimentary personalities and we share all of that with our key personnel as well.  We stress quality.  We would rather do a little less and make it better”.  “We also rely on a real base of qualified people to get our projects done”, says Darin Lockwood.  “We couldn’t do it without them, and because of our years of experience and track record, we have the respect of the various agencies that are involved in getting residential and commercial projects completed in Sussex County.  They know we’ll do the job right.”

By expanding in to the fields of engineering, land preparation and infrastructure construction, the Lockwoods feel they have more control over projects and ensure quality.  “We know we’re going to get it done and get it right,” said Darin.  “These are separate but complementary aspect of the business and the result is cutting through a lot of red tape.”  If there’s a problem,” said Don H., “ we get on it right away and get it worked out on site.  That means there’s no down time and that means jobs get done.”

Looking ahead, the Lockwoods see themselves taking on larger development projects that they will see through from start to finish.  “We’re moving more toward development all the time,” said Don H.  “ We live here with our families and this is where we plan to stay.  We want it done right.  We always do our projects with design as the first and most important consideration.  What will our projects look like through the eyes of strangers?  By doing projects from start to finish, we can have more control and we think that’s important for the community” 

 

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